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Robotic process automation (RPA)

Preparing for the Digital Future: Critical Planning to Ensure the Ability to Compete and Thrive

If there is one thing that the pandemic has shown us, it’s that digital technology is critical. It provides essential connectivity for remote workers, enables offices to operate seamlessly even...
business process specialist

Critical Lessons the Coronavirus Has Taught Us: Dealing with the Digital Present

The coronavirus has affected virtually every part of the world. Businesses across all industries have felt the impact, whether due to a reduced workforce because of social distancing, or going...
Success

Why Succession Planning is Important for Your Business

Succession planning is an essential part of the success of any company. However, it’s also an area where many fail to plan properly, or at all in some cases. Without...

Digital Transformation and Its Influence on the Customer Journey

Without customers, businesses have no reason to exist. Therefore, delivering on customer expectations, speaking to their pain points and challenges, and standing out from the crowd of competitors is essential...

Improve Your Efficiencies with 10 Top Tips

More and more, we face a seemingly insurmountable list of things that must be done in our professional lives. That mountain of tasks often enforces the idea that we must...

How to Do a Telemedicine Visit the Right Way: A Checklist

Whether you’re just starting to research telemedicine solutions, or you’re in the process of implementing a telemedicine program, you’re probably wondering – what can I do to ensure my virtual...

Asendium Partners With Valenta BPO to Build an Affordable and Efficient Ecosystem for Financial Planners

Outsourcing has become an increasingly popular solution to the increasing cost of delivering advice and servicing clients.

India vs. the Philippines: BPO or Staff Leasing? (Part 4 of 4)

In this series, we’ve explored the history of India in the outsourcing industry, as well as the benefits offered by going this route.

India vs. the Philippines: BPO or Staff Leasing? (Part 3 of 4)

While outsourcing has become a critical consideration for businesses of all sizes and across all industries, different models exist.
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