Valenta BPO UK > Third Party Vendor Management

Third Party Vendor Management

with Ongoing Lifecycle Analysis & Support

At Valenta BPO, our third party vendor management service is a full suite end-to-end offering that will support and mitigate risk for your business long-term. Our goal is to provide the support you need to manage vendors on an ongoing basis; not just during the initial risk assessment phase. At Valenta BPO our specialist consultants will select vendors based on a strict criteria, negotiate contracts based on organisational parameters; including cost controls, minimise vendor related risk, and even terminate contracts if required.

We take the stress out of ongoing management by ensuring that your vendors continue to comply with your risk ratings, and reassessment conducted when and if required. Through a specialist team of consultants with extensive global experience, and smart automation technologies, Valenta BPO is able to provide the support, guidance and peace-of-mind for your business on an ongoing continuum.

Valenta’s Vendor Lifecycle Management Process

Planning Phase

Critical to the success of vendor management, the planning phase is focused on vendor requirements including scope of work and deliverables and the development of planning checklists to ensure all key stakeholder requirements are met. Digitization of this process can be developed (if not already) to streamline planning. Valenta BPO will create processes to ensure a robust program; for example linking the Expense Request Process (ERP) to ensure it communicates with the third party risk management tool, if appropriate. Further to this, vendor portals or document depositories can add immense value, and reduce this time consuming part of vendor management. Create structures to safeguard the foundation for selection.

Risk Classification

Including both MRA and IRA, Valenta offers world-class resources that can review or setup the most appropriate framework for risk classification. In line with best practises, and utilising digitisation and automation to streamline processes, risk can also be minimised through a highly structured globally proven blue-print. Our risk classification procedures will provide greater transparency, and a more in-depth understanding of risk, in a faster, more efficient way.

Due Diligence and Selection

Proactive risk mitigation through vendor audits will provide in-depth insights into developing a risk rating based on your requirements. Valenta BPO will conduct extensive risk assessment of all vendors, providing an analysis of the top tier options and suitability based on the needs of key stakeholders.

Contract Facilitation & Negotiation

Automation will be deployed during the contract facilitation phase, integrated with your lifecycle vendor management process, creating a streamlined and efficient workflow. Engage digital tools that can identify that contract requirements are met, and facilitate all levels of approval, perfect for large and enterprise sized firms.

Ongoing Monitoring & Oversight

Conduct monthly, quarterly or annual vendor audits based on vendor tier, subject to risk rating and a series of organisational requirements. Customised solutions can be developed including a vendor portal to foster interaction between service managers and vendors.

Termination & Exit

Tied back to the contract management phase, a termination checklist is available for ease of reference and an in-depth understanding of vendor contractual requirements. Simplify the process with quickly accessible documentation.

Why Valenta's Vendor Management?

Full lifecycle management

Our end-to-end offering ensures a seamless engagement process where our consultants work extensively with your business to understand opportunity, maintain regulatory compliance and improve process efficiencies. Starting from the planning phase, to risk classification, and then all of the way through the entire vendor life-cycle, we provide the support you need to focus on less tedious tasks

Ongoing Risk Assessment

Risk doesn’t stop upon vendor engagement and neither do we. Our vendor management service will ensure all vendors are monitored continually to ensure that your risk tolerance is maintained across all vendors.

Automation

Manually monitoring vendor risk is a tedious and time-consuming task. With automation and intuitive BOTS you can ensure that ongoing vendor risk assessment is conducted consistently, even after vendor engagement. BOTS works 24/7 and make zero errors, ensuring that you are safe-guarding your organisational against risk.

What do our client's say?

Since engaging Valenta, we’ve been able to take on a much higher work load. We’ve been able to bring someone into the team for a lower cost, but without compromising on that quality of work. Outsourcing has been a great solution compared to hiring somebody locally. It’s a lot more cost effective and it’s easy to do.

“
Natalie Gillies and Clare Harding
Arthur J Gallagher
Valenta has been great, because it allows us to expand and contract our operations, depending on the time of the year, very effortlessly and inexpensively. It’s allowed us to make decisions that we know we can scale quickly on because we know that Jayesh and the Valenta team will be there for us.

“
John Pollock
Financial Gravity